COVID-19 + Domestic & Sexual Violence

This page is up to date as of January 2021. At this time, some client and prevention services are being offered in-person with appropriate social distancing measures.

Louise Wood Angel House

CCWTX's emergency shelter for adult survivors and their minor children remains open during the pandemic. Additional health and safety practices are in place for the protection of our clients and staff. To see if you qualify for emergency shelter, please call the 24/7 hotline at 1-866-627-4747.

24/7 hotline

The 24/7 crisis hotline is still available during the COVID-19 pandemic. Our trained Intake Advocates answer the phone 24 hours a day, 7 days a week and can help you determine if you qualify for CCWTX services. Intake Advocates can also connect you to other CCWTX staff, as needed. 

COunseling and Case Management

Counseling and case management are available online via phone or video for all clients. If you are already a client, contact your counselor or case manager to set up an appointment. If you are a new client or need more information, call the 24/7 hotline at 1-866-627-4747 to start the process.


Prevention education programming, including Wonder Girls Camp, educational presentations, community presentation, and the Batterer Intervention and Prevention Program (reStart) are available online. To set up a video presentation from a member of our team or enroll in the reStart program, call 432-333-2527.

What has changed

For the Crisis Center of West Texas family, like so many families and organizations across the globe, the last year has been a learning experience. On March 16th, CCWTX took our entire agency, save for our most essential shelter operations, entirely digital. This meant providing counseling, case management, prevention education, legal advocacy, classes for those with histories of abusive behavior, and more via phone or video. Through the pandemic, we've learned, struggled, adjusted, and persevered, just like so many West Texans. With the support of our community, some additional funding, and a little luck, we've been able to continue providing essential services to survivors of domestic and sexual violence and their children.

What you can do

We need your help to continue to meet the rising needs of survivors in our community. A monetary donation or a donation from our Amazon Wish List helps ensure we have the resources we need as survivors continue to seek shelter and other services.

Additionally, when you practice social distancing, you are keeping our clients safe. A single COVID-19 case in our 61-bed shelter could be disasterous for clients and staff. Staying home when you can, wearing a mask when you're out, and practicing consistent hand-washing and other good hygiene habits help keep vulnerable members of our community, like the survivors living in Louise Wood Angel House, safer from COVID-19.

In a time when so many of us are staying home to keep our loved ones safe, we must remember the countless West Texans for whom home is a dangerous place.