Careers at CCWTX
Crisis Line Advocate
A Crisis Line Advocate answers the crisis hotline at CCWTX during an assigned shift, and provide assistance to clients and co-workers as needed.
This is a non-exempt, hourly wage position which includes weekend and evening work. You may occasionally be required to work overnight.
What We're Looking For
01. A candidate with: a high school diploma/GED and proficiency with computer data entry. The ability to communicate in Spanish is helpful.
02. An ability to be proactive in advocating for the victim-survivor client, flexibility regarding work schedule, and the ability to work as a team member. Also valuable are an ability to demonstrate awareness and sensitivity to the diverse cultural, ethnic, and social backgrounds of clients.
Agency duties shall be, but not limited to:
- Provide client-centered and trauma-informed approach to client care.
- Work shifts, as needed to ensure 24/7, 365 phone coverage.
- Assure hotline phone is answered at all times.
- Provide crisis intervention, information for referrals, and supportive listening for incoming calls and request for assistance.
- Conduct initial intake information and complete paperwork.
- Clean and prepare client rooms, office, and other work areas as needed.
Director of Community Services
The Director of Community Services develops, implements and supervises a robust community education program. Coordinates all community services programs, supervises staff and volunteer training. This position is full-time, exempt, and salary is dependent on experience.
What We're Looking For
01. Degree in education, public administration, business or social service field is required. Demonstrated ability to supervise, delegate, and provide leadership to professional, paraprofessional and volunteer staff.
02. Demonstrated experience showcasing excellent judgment and initiative, strategic thinking, an entrepreneurial approach, a proven and healthy work ethic, a collaborative work style, and the confidence and strength to inspire colleagues, staff and volunteers to get tasks accomplished.
03. Excellent English written communication skills, with demonstrated clarity and accuracy in writing, grammar, and punctuation. Additionally, an ability to understand budgeting requirements and budgetary implications for programming.
04. A strong desire to work for an organization dealing with issues unique to domestic violence and sexual assault.
Bachelor’s degree in social services or related field required.
Extensive experience in an Executive Director/CEO position of a non-profit agency preferred.
Ability to communicate effectively both orally and in writing.
Requires financial acumen and prior experience in budgeting.
Proven success at garnering funds through grant writing.
Ability to develop positive relationships and build trust with donors, board members and community members is required.
Ability to speak in front of groups and as media spokesperson for the agency.
Remaining poised and available for news coverage of issues related to domestic violence, sexual assault and related issues as needed.
Represents the agency at public events.
Evening and weekend hours are required.